Consumer priorities are shifting as the digital environment continues to evolve. Previously, the initial sale was critical to consumers. Now, they want value delivered throughout the entire consumer lifecycle. Kevin O’Grady, CX Business...
Editor’s Note: This article was contributed by Carl Paul, Partner Success Executive at SYNNEX Comstor. Paul holds regular monthly SYNNEX Customer Experience training courses for partners to teach how to develop Customer Success Plans and map the...
Editor’s note: This article was contributed by Carl Paul, Partner Success Executive at SYNNEX Comstor. Paul holds regular monthly SYNNEX Customer Experience training courses for partners to teach them how to develop Customer Success Plans and map...
When you partner with an IT distributor, it is important to understand who will be able to help you get the most from the deals you bring in and create the best customer experience possible. What makes SYNNEX Comstor stand out is how they work...
{Editor’s Note: This article was contributed by Carl Paul, Partner Success Executive at SYNNEX Comstor. Paul holds regular SYNNEX Customer Experience training courses for partners and writes regularly about CX-related issues. Read his latest...
Cisco Live! 2021 took place virtually in late March, bringing together all members of the Cisco community to learn about the latest developments and learning tools available to partners and end users. After a...
Editor’s note: This article was contributed by Carl Paul, Partner Success Executive at SYNNEX Comstor. Paul holds regular monthly SYNNEX Customer Experience training courses for partners and writes regularly about CX related issues. Read his...
To successfully build a profitable, thriving Cisco practice, the ability to deliver a superior customer experience (CX) program is paramount. Given the robustness and complexity of the Cisco ecosystem, that can be a tall order, which is why tools...
Technology buyers have shifted out of the IT department into the heads of business departments. This has meant a shift in how the IT channel sells technology, and at SYNNEX Comstor, this has meant that a customer experience...
The year 2020 is finally over, but the lingering effects of the pandemic will likely remain in the 2021 IT trends. In the new year, many organizations are seeking to find a new and sustainable normal among the IT trends. While many scrambled to...
MNJ Technologies is known for solving business problems for their customers by leveraging the latest Cisco technology and offering a high level of customer experience. When they had their sights on growing their Cisco business, they turned to...
*Editor’s Note: Cisco Live‘s dates have been rescheduled to June 16-17, 2020. The information below reflects what to expect during this virtual event. Even before the pandemic made its impact around the world, we were in the midst of...
