Gartner predicts that by 2021, artificial intelligence will process 21% of customer service interactions, which is four times more than in 2017. Small businesses, which continue to be the backbone of the American economy, may find it difficult to...
The term marketing has evolved drastically over the years. Just five years ago marketing roles were often based in sales more than actual marketing. Today, organizations employ teams of marketers with various specialties such as graphic design...
For many, networking is considered a challenge or even a burden that involves attending a series of events at which people are trying to sell you something. If you change that mindset and look at networking from the viewpoint of staying active in...
The U.S. unemployment rate is lower than it has been since 1969. According to the Bureau of Labor Statistics, professional and business services have added 535,000 jobs over the past 12 months. Together, those statistics mean that it is more...
To compete against Distributor Value-Added Resellers (DVARs), smaller Value-Added Resellers (VARs) should specialize and become an expert in a specific technology area. Whether you are competing against a big regional seller or a local VAR that...
For small-to-medium-sized businesses (SMB) in the IT reseller space, it can be difficult for value added resellers (VARs) to expand their offerings with limited resources. The Cisco Meraki program is a unique full cloud solution that offers VARs...
United States Special Operations Command (SOCOM) provides command, control and training for all special operations forces in the United States. In short, SOCOM prepares assigned forces to carry out special operations, psychological operations and...
I’m sure we can all agree that content is a large part of our everyday lives. If you think about it, it’s actually pretty hard to avoid. It keeps us informed, answers our questions, and so much more. And it’s no different for the IT...
Heading into the New Year, the EDGE360 editorial team is checking in with our regular contributors to get their insight into what is of import for 2019 for the value-added reseller market and, in this post, for the small- to medium-sized business...
Before 2018 ended, the EDGE360 editorial team asked our contributors for their take on the milestones within the Channel. As we kick off a New Year, we went back to this same team of contributors for their thoughts and predictions for 2019. Reid...
As a part of our ongoing series on EDGE360, the editorial team is tapping into our regular contributors to get their take on the technology milestones that have occurred in the channel and looking at how IT resellers can boost their business in...
The technology vendor landscape continues to grow, and as it does, there is an evolving shift in how vendors partner, consolidate, and merge. Consolidation in the channel, including the acquisition of Westcon-Comstor by SYNNEX Corporation, has...
