Editor’s note: This article was contributed by Carl Paul, Partner Success Executive at SYNNEX Comstor. Paul holds regular monthly SYNNEX Customer Experience training courses for partners to teach them how to develop Customer Success Plans and map...
The EDGE360 team has heard from many channel experts about how the IT channel is dramatically shifting toward a subscription-based economy, and the importance of a well-executed renewals process cannot be...
Technology buyers have shifted out of the IT department into the heads of business departments. This has meant a shift in how the IT channel sells technology, and at SYNNEX Comstor, this has meant that a customer experience...
The year 2020 is finally over, but the lingering effects of the pandemic will likely remain in the 2021 IT trends. In the new year, many organizations are seeking to find a new and sustainable normal among the IT trends. While many scrambled to...
MNJ Technologies is known for solving business problems for their customers by leveraging the latest Cisco technology and offering a high level of customer experience. When they had their sights on growing their Cisco business, they turned to...
*Editor’s Note: Cisco Live‘s dates have been rescheduled to June 16-17, 2020. The information below reflects what to expect during this virtual event. Even before the pandemic made its impact around the world, we were in the midst of...
We live in a subscription economy, paying month-to-month for everything from cars to books to pre-packaged meals. There is no shortage of articles about life in the new “as-a-Service” world, but they tend to focus on the most conspicuous aspects...
In tech sales of yesterday, the focus was on landing huge deals – hunting elephants, if you will. Once they were closed, it was on to the next hunt. Today’s focus has shifted away from hunting elephants to learning how to cultivate numerous...
The prospect of starting a marketing campaign from scratch, or even revamping or reviving an existing one, can be extremely daunting for VARs and SMBs with limited resources, funds, and time. When you’re working on maintaining customer...
When creating 2020 resolutions, many VARs are looking to grow and accelerate their business. To help them do that with all things Cisco, the Comstor team offers VARs access to a team of experts who can guide them through every stage of developing...
In this roundup, we look at recent blog posts from three Cisco experts who outline some of the company’s focus areas for 2020. The experts are: Bryan Bedford, Cisco Global Lead: CX Partner GTM & IoT Sports Partner GTM, Global Partner...
The EDGE360 team is kicking off 2020 by continuing our outreach to IT channel veterans about how the channel continues to evolve to support the entire ecosystem, from manufacturer to value added reseller and end-customer. In this podcast, Joe...
